Primary Care by Telehealth and Care Quality in the Veterans Health Administration

JAMA Network Open 2026 Open access

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Authors: Jonathan A. Staloff, Eric J. Gunnink, Jorge Rojas, Edwin S. Wong, Jacqueline M. Ferguson, Donna M. Zulman, Karin N. Nelson, Ashok S. Reddy
DOI: 10.1001/jamanetworkopen.2025.59940
Cited by: 1
References: 37

Abstract

Importance: As telehealth (ie, telephone and video) becomes a larger component of primary care, understanding its impact on care quality is critical. Objective: To evaluate whether the proportion of primary care received via telehealth is associated with differences in quality-of-care outcomes among veterans who frequently use primary care. Design, Setting, and Participants: This is a retrospective cohort study of veterans empaneled to Veterans Health Administration (VHA) primary care in fiscal years 2022 and 2023 (October 1, 2021, to September 30, 2023) with 3 or more primary care visits. Telehealth proportion categories were none (0.0% primary care visits telehealth), low (>0.0% to

Fields of Study & Subjects

Telemedicine and Telehealth Implementation Mobile Health and mHealth Applications Health Education and Validation

Publication details

Journal / source
JAMA Network Open
Publisher
American Medical Association (AMA)
Volume
9
Issue
2
Pages
e2559940–e2559940
Publication date
17 February 2026
Language
EN