Introduction to Complexity

Complexity, as a concept, has become extremely relevant in many areas, such as project management. Understanding the difference between complex and complicated projects plays an important role in effective project management. The authors discuss not only these differences but they also offer insight into how to manage these projects. Multi-criteria analysis (MCA) is valuable for understanding and managing complexity. MCA involves decision-making in a complex environment with multiple criteria at the same time. Another way to think about complexity in project management is in terms of a contingency theory lens. Conventional project management methods designed for noncomplex projects are generally not suited for managing complex projects.