Making the Analysis Customer‐centric

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Authors: Michael W. Fowler
Cited by: 0

Abstract

This chapter emphasizes the importance of making military intelligence analysis customer-centric, focusing on the operational commander's needs rather than simply applying analytical schemes. It guides analysts to move from broad to specific, identifying key causes of conflict, threats, and vulnerabilities relevant to decision-makers. The chapter highlights common analytic pitfalls, such as over-reliance on raw data, and stresses the need to understand political decision-making, the interplay between politics and information, and the real-world impact of socio-economic and military factors. It provides tips to analysts on how to contextualize data, assess alliances, identify fault lines, and evaluate military capabilities in terms of operational relevance to support operational planning and decision-making.

Fields of Study & Subjects

Intelligence Security War Strategy Military Strategy and Technology Competitive and Knowledge Intelligence

Publication details

Pages
57–72
Publication date
29 January 2026
Language
EN