The Englar–Brett Communication Consultation Models

The communication curriculum at the University of Arizona College of Veterinary Medicine comprises 30 simulated client (SC) encounters.Each simulation is framed around the Calgary-Cambridge Guide (CCG) as described [1]: "The Calgary-Cambridge guide (CCG) provides an evidence-based approach to outlining the flow of consultations, incorporating foundational communication skills and elements of relationship-centered care into a series of sequential tasks.Although the CCG was intended for use as a flexible tool kit, it lacks visible connections between concrete experiences (e.g., the consultation) and reflective observation (e.g., the feedback)."The Englar-Brett Communication Consultation Models represent [1]: "Novel anatomical representation[s] of the consultation that [integrate] process elements of the CCG with other core curricular concepts.By combining knowledge, technical skills, critical thinking, reflection, cultural humility, and self-awareness into a skeletal consultation model, linkages are established between communication and intergroup dialogue skills and diversity and inclusion (D&I)."