Design and Implementation of a Multiuser Enterprise Resource Planning Solution for Higher Education Institutions: Enhancing Accreditation and Administration

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Authors: Divyansh Bansal, Divyanshu Sinha, Divyanshu Sinha, Divyansh Sinha, Divyansh Sinha, Sumit Kumar Khandelwal
Cited by: 1
References: 12

Abstract

ABSTRACT Introduction Enterprise systems in Higher Education Institutions (HEIs) must comply with changing regulatory standards, accommodate diverse stakeholder roles, and adhere to stringent budgetary limitations, all while guaranteeing security, scalability, and long‐term sustainability. This paper discusses the design, implementation, and deployment of a multiuser, accreditation‐focused Enterprise Resource Planning (ERP) platform tested in a real university setting. The system meets the data management and coordination needs set by Indian accreditation bodies, such as the National Assessment and Accreditation Council (NAAC) and the National Board of Accreditation (NBA). Methods It was built with a modular REST architecture (Node.js, Express), a normalized relational data model (MySQL), and a responsive frontend (React). It also had fine‐grained Role Based Access Control (RBAC) enforcement, token‐based session management, and automated file compression to keep long‐term storage growth in check. The paper talks about real‐world problems that software engineers face, such as schema evolution while workloads are running, keeping authentication going while tokens are being rotated, sparse data at the start of a cold start, planning for progressive scalability, and moving infrastructure while keeping costs in mind. Results Delhi Technological University (DTU) has put the platform into use in the real world, and it is now used by students, faculty, alumni, and administrative staff. Operational evidence shows that the time it takes to prepare for accreditation has been cut by 66%–72% compared to manual workflows and that data consistency and process traceability have both improved. Conclusion This work presents a deployment‐validated case study of enterprise system engineering within actual organizational constraints, featuring architectural patterns and validation practices relevant to other large‐scale, multistakeholder platforms.

Fields of Study & Subjects

ERP Systems Implementation and Impact Digital Rights Management and Security Innovations and Analysis in Business and Education

Publication details

Journal / source
Software Practice and Experience
Publisher
Wiley
Volume
56
Issue
5
Pages
551–587
Publication date
18 February 2026
Language
EN