Assessing the Impact of ChatGPT on Customer Experience in Digital Marketing: A Study of Influencing Factors in the Somali Context

Studies in systems, decision and control 2026 Book chapter

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Authors: Jibril Mohamed, Abdikani Yusuf Abdulle, Mowlid Mohamed Osman
DOI: 10.1007/978-3-031-85398-2_19
Cited by: 0
References: 19

Fields of Study & Subjects

AI in Service Interactions Artificial Intelligence in Healthcare and Education Digital Marketing and Social Media

Publication details

Journal / source
Studies in systems, decision and control
Pages
209–220
Publication date
1 January 2026
Language
EN
Document type
Book chapter