Investigating Factors Influencing Smart Shopping Behavior of Consumers in an Omnichannel Environment in Vietnam

Studies in systems, decision and control 2026 Book chapter

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Authors: Trinh Le Tan, Tran Minh Tung, HOANG Thanh Hien
DOI: 10.1007/978-3-031-85398-2_90
Cited by: 0
References: 6

Fields of Study & Subjects

Consumer Retail Behavior Studies Customer Service Quality and Loyalty Technology Adoption and User Behaviour

Publication details

Journal / source
Studies in systems, decision and control
Pages
1027–1035
Publication date
1 January 2026
Language
EN
Document type
Book chapter