Enhancing Customer Experience with Generative AI Chatbots: Strategies, Applications and Future Trends

2026 Book chapter

View at publisher

Authors: Tiep Tai Nguyen, Cuong Chi Hoang, Keshav Kaushik, Ngoc Dang Khoa Nguyen

DOI: 10.1007/978-3-031-89420-6_21

Cited by: 0

References: 6

Fields of Study & Subjects

AI in Service Interactions Digital Mental Health Interventions Artificial Intelligence in Healthcare and Education

References 6