Factors Impacting the Malaysian Customer Satisfaction Service Industry: A Review

Studies in systems, decision and control 2026 Book chapter

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Authors: Nurmasturah Mokhtar, Raja Muhamad Safuan Raja Mamat, Hidayati Omar, Hafirda Akma Musaddad
DOI: 10.1007/978-3-031-99466-1_60
Cited by: 0
References: 29

Fields of Study & Subjects

Customer Service Quality and Loyalty Halal products and consumer behavior Organizational Leadership and Management Strategies

Publication details

Journal / source
Studies in systems, decision and control
Pages
659–669
Publication date
1 January 2026
Language
EN
Document type
Book chapter