Developing a Customer Value Oriented Digital Servitization Strategy: A Case Study of Komatsu
Fields of Study & Subjects
Service and Product Innovation
AI in Service Interactions
Open Source Software Innovations
Publication details
- Journal / source
- International series in management science/operations research/International series in operations research & management science
- Pages
- 127–142
- Publication date
- 1 January 2026
- Language
- EN
- Document type
- Book chapter