Examining the Antecedents’ Factors of Customer Loyalty Among Online Transportation Services Users in Jakarta, Indonesia

Studies in computational intelligence 2026 Book chapter

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Authors: Iis Mariam, Angel Sekarningrum, Titik Purwinarti, Endah Wartiningsih, Nidia Sofa, Imas Chandra Pratiwi
DOI: 10.1007/978-3-032-04174-6_4
Cited by: 0
References: 3

Fields of Study & Subjects

Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Technology Adoption and User Behaviour

Publication details

Journal / source
Studies in computational intelligence
Pages
33–43
Publication date
1 January 2026
Language
EN
Document type
Book chapter