Learner as Customer, Customer as Learner: Balancing a Business Approach with Learning Experience Design in Offering Microcredentials
Fields of Study & Subjects
Management and Marketing Education
Higher Education and Employability
Higher Education Practises and Engagement
Publication details
- Journal / source
- Educational communications and technology: issues and innovations
- Publisher
- Springer Nature Switzerland
- Pages
- 247–266
- Publication date
- 1 January 2026
- Language
- EN
- Document type
- Book chapter