For Intelligent Customer Service Scenarios: Design of a Human-Machine Interface for Customer Service Workspace Integrating Large-Model AI-Assisted Capabilities
Fields of Study & Subjects
Persona Design and Applications
AI in Service Interactions
Augmented Reality Applications
Publication details
- Journal / source
- Communications in computer and information science
- Pages
- 165–177
- Publication date
- 1 January 2026
- Language
- EN