Adapting Large Language Models for Customer Service: A Comparative Study of RAG, RAFT and DoRA

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Authors: Anh Truong, An Nguyen, Huy Hoang Le, Thang Duc Pham
Cited by: 0
References: 4

Fields of Study & Subjects

Topic Modeling AI in Service Interactions Artificial Intelligence in Healthcare and Education

Publication details

Journal / source
Lecture notes in networks and systems
Pages
391–401
Publication date
1 January 2026
Language
EN