Natural Language Processing for Business Insight - Sentiment Analysis of E-Hailing Driver Reviews in South Africa Using Ensemble and Probabilistic Learning Methods

Lecture notes in networks and systems 2026

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Authors: Shane Maluleke, Tebatso Gorgina Moape, Ernest Mnkandla

DOI: 10.1007/978-3-032-13006-8_3

Cited by: 0

References: 21

Fields of Study & Subjects

Sentiment Analysis and Opinion Mining Digital Marketing and Social Media Customer churn and segmentation

References 21