Service Quality Improvement Strategy in Public Services: An NN-SHAP Analysis Model for Satisfaction Survey

Communications in computer and information science 2026

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Authors: Lu Li, Zili Luo, Zeyang Jiang, Lingna Yi, Tiantian Zheng
DOI: 10.1007/978-981-95-3480-7_23
Cited by: 0
References: 12

Fields of Study & Subjects

Customer Service Quality and Loyalty Advanced Technologies in Various Fields Environmental Quality and Pollution

Publication details

Journal / source
Communications in computer and information science
Pages
318–330
Publication date
1 January 2026
Language
EN