Text Analytics of Leadership Apologies on Social Media for Diversity, Equity, and Inclusion (Mal)Practices: Engaging Social Media Users to Attract Forgiveness
Fields of Study & Subjects
Public Relations and Crisis Communication
Corporate Identity and Reputation
Digital Marketing and Social Media
Publication details
- Journal / source
- Learning and analytics in intelligent systems
- Pages
- 491–515
- Publication date
- 1 January 2026
- Language
- EN