The Influence of Working Hours and Working Intensity on Service Quality: An Empirical Study Based on Human Physiological Measurement

Lecture notes in operations research 2026

View at publisher

Authors: Li Gang Qu, Ya Li, Jingjing Zhao, Congshan Wu, Zhunan Wu

DOI: 10.1007/978-981-96-8276-8_25

Cited by: 0

References: 15

Fields of Study & Subjects

Job Satisfaction and Organizational Behavior Customer Service Quality and Loyalty Emotional Labor in Professions

References 15