Enhanced Classification of Consumer Complaints with a Modified Transformer Encoder

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Authors: Ghada Dahy, Rania Ahmed, Ashraf Darwish, Aboul Ella Hassanien
Cited by: 0
References: 10

Fields of Study & Subjects

Customer churn and segmentation Sentiment Analysis and Opinion Mining Imbalanced Data Classification Techniques

Publication details

Journal / source
Lecture notes in networks and systems
Pages
187–199
Publication date
1 January 2026
Language
EN