The Babylonian Nature of HR: Critical Remarks on the HR Role

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Authors: Håkan Nilsson, Ali Kazemi
Cited by: 1
References: 19

Abstract

Abstract This article examines the inherent dualism within the HR profession, where two distinct yet interdependent dimensions emerge: a rational, results-driven and an empathetic, emotionally attuned dimension. These dimensions are here conceptualized as homo economicus (the rational actor) and homo emoticus (the emotion-driven counterpart). Drawing on critical theory, the analysis explores how certain ideas become dominant and authoritative within HR practice, shaping its priorities and decision-making processes. The article ultimately argues that for HR to evolve into a more inclusive and balanced function, it must integrate instrumental rationality with emotional competence, ensuring it effectively serves both organizational objectives and employee well-being.

Fields of Study & Subjects

Emotional Labor in Professions Management and Organizational Studies Job Satisfaction and Organizational Behavior

Publication details

Journal / source
Employee Responsibilities and Rights Journal
Publisher
Springer Science and Business Media LLC
Publication date
7 January 2026
Language
EN