The visual moderation effect: How the representation of loyalty reward progress affects consumer judgments and behaviors

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Authors: Carlos Bauer, Mansur Khamitov, Mathew S. Isaac, Julio Sevilla
Cited by: 0
References: 53

Fields of Study & Subjects

Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification Behavioral Health and Interventions

Publication details

Journal / source
Journal of the Academy of Marketing Science
Volume
54
Issue
2
Pages
513–538
Publication date
8 January 2026
Language
EN