Marketing perspective on AI-Powered chatbot service in hotels: Exploring the impact of psychological antecedents on customer attitude and the role of e-shopping enjoyment for customer satisfaction

View at publisher
Authors: Adil Zia
Cited by: 2
References: 61

Fields of Study & Subjects

AI in Service Interactions Technology Adoption and User Behaviour Digital Marketing and Social Media

Publication details

Journal / source
Current Psychology
Publisher
Springer Science and Business Media LLC
Volume
45
Issue
4
Publication date
28 January 2026
Language
EN