Marketing perspective on AI-Powered chatbot service in hotels: Exploring the impact of psychological antecedents on customer attitude and the role of e-shopping enjoyment for customer satisfaction
Fields of Study & Subjects
AI in Service Interactions
Technology Adoption and User Behaviour
Digital Marketing and Social Media
Publication details
- Journal / source
- Current Psychology
- Publisher
- Springer Science and Business Media LLC
- Volume
- 45
- Issue
- 4
- Publication date
- 28 January 2026
- Language
- EN