How and when diversity management promotes proactive customer service performance: the roles of psychological safety, psychological empowerment, and proactive personality

Current Psychology 2026

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Authors: Belachew Kassahun Ayele, Wenbing Wu, Chong Chen, Zhiwen Su, Mingyu Zhang
DOI: 10.1007/s12144-025-08942-1
Cited by: 0
References: 126

Fields of Study & Subjects

Job Satisfaction and Organizational Behavior Team Dynamics and Performance Gender Diversity and Inequality

Publication details

Journal / source
Current Psychology
Volume
45
Issue
4
Publication date
28 January 2026
Language
EN