Measuring machine companionship experiences: Scale development and validation for AI companions

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Authors: Jaime Banks
Cited by: 5
References: 49

Abstract

The mainstreaming of companionable machines--customizable artificial agents designed to participate in ongoing, idiosyncratic, socioemotional relationships--is met with relative theoretical and empirical disarray, according to recent systematic reviews. In particular, the conceptualization and measurement of machine companionship (MC) is inconsistent or sometimes altogether missing. This study starts to bridge that gap by developing and initially validating a novel measurement to capture MC experiences--the unfolding, autotelic, positively experienced, coordinated connection between human and machine--with AI companions (AICs). After systematic generation and expert review of an item pool (including items pertaining to dyadism, coordination, autotelicity, temporality, and positive valence), N = 467 people interacting with AICs responded to the item pool and to construct validation measures. Through exploratory factor analysis, two factors were induced: Eudaimonic Exchange and Connective Coordination. Construct validation analyses (confirmed in a second sample; N = 249) indicate the factors function largely as expected. Post-hoc analyses of deviations suggest two different templates for MC with AICs: One socioinstrumental and one autotelic.

Fields of Study & Subjects

AI in Service Interactions Social Robot Interaction and HRI Ethics and Social Impacts of AI

Publication details

Journal / source
Computers in Human Behavior
Publisher
Elsevier BV
Volume
179
Pages
108945–108945
Publication date
9 February 2026
Language
EN