How artificial intelligence functionalities boost consumer benefit and impulse shopping? The significant role of responsive communication and conversational communication

Computers in Human Behavior 2026

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Authors: Hua Pang, Yi Wang, Mohan Sun, Rui Wang

DOI: 10.1016/j.chb.2026.108999

Cited by: 6

References: 51

Fields of Study & Subjects

AI in Service Interactions Consumer Retail Behavior Studies Artificial Intelligence Applications

References 51