Trust in AI news, AI literacy, and the mediating role of artificial intelligence attitudes: A longitudinal study across diverse societies

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Authors: Manuel Goyanes, Sonja Utz, Homero Gil de Zúñiga
Cited by: 3
References: 15

Abstract

The rise of generative artificial intelligence (AI) tools, such as ChatGPT, has introduced new ways for people to access and interact with news. Yet, little is known about the factors that shape citizens’ trust in AI-generated news. Drawing on a two-wave cross-national panel survey conducted in the United States ( n = 1815), Spain ( n = 1811), and Chile ( n = 1802), this study investigates how AI literacy and attitudes toward AI influence trust in AI-generated news over time. We propose and test a mediation model in which AI literacy affects news trust indirectly through attitudes toward AI. Results show that while AI literacy does not exert a direct influence on trust in AI-generated news, it fosters more positive attitudes toward AI, which in turn enhance trust. This indirect effect is consistent across all three countries, suggesting an attitudinal mechanism linking literacy and trust in AI news trust. Overall, our findings highlight the key role of positive attitudinal evaluations in shaping public trust in communicative AI and underscore that fostering trust requires both improving citizens’ understanding of AI and addressing their broader attitudes toward this technology.

Fields of Study & Subjects

Ethics and Social Impacts of AI Artificial Intelligence in Healthcare and Education AI in Service Interactions

Publication details

Journal / source
Computers in Human Behavior Artificial Humans
Publisher
Elsevier BV
Volume
7
Pages
100279–100279
Publication date
26 February 2026
Language
EN