Comparisons of patient complaint management systems in China, the United States, United Kingdom, Germany, and Japan: A ‘structure-process-outcome’ analytical framework

Health Policy 2026

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Authors: Lanting Lyu, Yanran Song, Ruike You, Xia Lin, Hu Chen

DOI: 10.1016/j.healthpol.2026.105655

Cited by: 1

References: 17

Fields of Study & Subjects

Medical Malpractice and Liability Issues Patient-Provider Communication in Healthcare Patient Satisfaction in Healthcare

References 17