Bridging hospitality and healthcare: A data-driven approach to leveraging service excellence for improved patient satisfaction

International Journal of Hospitality Management 2026

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Authors: Sreejith R., Sinimole K.R., Siva Shankar S., Bhuvan Unhelkar
DOI: 10.1016/j.ijhm.2026.104599
Cited by: 2
References: 67

Fields of Study & Subjects

Patient Satisfaction in Healthcare Customer Service Quality and Loyalty Service and Product Innovation

Publication details

Journal / source
International Journal of Hospitality Management
Publisher
Elsevier BV
Volume
134
Pages
104599–104599
Publication date
7 February 2026
Language
EN