Newcomer initiative behavior in hospitality: An examination of peer emotions and behaviors through the lens of cognitive appraisal theory of stress and approach-avoidance framework

International Journal of Hospitality Management 2026

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Authors: Wei HU, Longdong Wang, Zhixing Zhao

DOI: 10.1016/j.ijhm.2026.104625

Cited by: 1

References: 69

Fields of Study & Subjects

Emotional Labor in Professions Customer Service Quality and Loyalty Job Satisfaction and Organizational Behavior

References 69