The effects of information and individual difference factors on online travel agency consumers’ confusion and decision postponement: An integration of information processing theory and stressor-strain-outcome framework

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Authors: Qingxiang An, Ahmet Öztürk, Murat Hançer, Nan Hua, Katerina Berezina
Cited by: 3
References: 60

Fields of Study & Subjects

Digital Marketing and Social Media Sharing Economy and Platforms Innovative Human-Technology Interaction

Publication details

Journal / source
International Journal of Hospitality Management
Publisher
Elsevier BV
Volume
135
Pages
104642–104642
Publication date
23 February 2026
Language
EN