Good intent, bad result: When encouraging leaving reviews weakens potential consumers’ booking intention
Fields of Study & Subjects
Academic Writing and Publishing
Pharmaceutical industry and healthcare
Publishing and Scholarly Communication
Publication details
- Journal / source
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Volume
- 138
- Pages
- 104716–104716
- Publication date
- 25 April 2026
- Language
- EN