Unintended negative consequences of artificial intelligence (AI) in hospitality and tourism: A comparative bibliometric analysis and systematic review across three disciplines

International Journal of Hospitality Management 2026

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Authors: Hyunsu Kim, Hyejo Hailey Shin, Sungwoo Choi

DOI: 10.1016/j.ijhm.2026.104743

Cited by: 3

References: 118

Fields of Study & Subjects

AI in Service Interactions Artificial Intelligence in Healthcare and Education Digital Marketing and Social Media

References 118