Impression management in chatbots: Balancing competence and warmth through self-presentation strategies

International Journal of Information Management 2026

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Authors: Azza Ezzedine, Hai-Hua Hu, Mouna Damak Turki

DOI: 10.1016/j.ijinfomgt.2026.103050

Cited by: 1

References: 44

Fields of Study & Subjects

AI in Service Interactions Social Robot Interaction and HRI Emotion and Mood Recognition

References 44