Cashless payment and financial inclusion

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Authors: Shuting Ouyang
Cited by: 3
References: 34

Abstract

This paper investigates how cashless payment affects credit access for underserved populations using data from Alipay, a leading Chinese BigTech platform with over 1 billion users that offers a wide range of financial services. By exploiting the staggered rollout of Alipay-bundled shared bikes across cities as a natural experiment and analyzing a representative Alipay user sample, I find that cashless payment adoption increases credit access by 56.3% and that a 1% rise in payment flow increases credit lines by 0.41%. These effects are stronger for less educated and older individuals, who have traditionally faced greater barriers to accessing financial services.

Fields of Study & Subjects

Digital Platforms and Economics Microfinance and Financial Inclusion Financial Literacy Pension Retirement Analysis

Publication details

Journal / source
Journal of Financial Economics
Publisher
Elsevier BV
Volume
180
Pages
104277–104277
Publication date
24 March 2026
Language
EN