When the self meets the machine: Self-Schemas, symbolic fit, and engagement in AI–human service systems

Journal of Retailing and Consumer Services 2026

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Authors: R.B. Anagha, S. Sreejesh, Venkataraman Sankaranarayanan

DOI: 10.1016/j.jretconser.2026.104841

Cited by: 1

References: 75

Fields of Study & Subjects

AI in Service Interactions Social Robot Interaction and HRI Digital Mental Health Interventions

References 75