Letting the bot decide: Trust and risk perceptions in autonomous retail purchase decisions

Journal of Retailing and Consumer Services 2026

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Authors: Jianghang Wang, Jo heon lee

DOI: 10.1016/j.jretconser.2026.104867

Cited by: 1

References: 45

Fields of Study & Subjects

Decision-Making and Behavioral Economics AI in Service Interactions Forecasting Techniques and Applications

References 45