Anthropomorphic AI in retail: Machine, assistant, or coworker?

Journal of Retailing and Consumer Services 2026

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Authors: Jungkun Park, Yuhsuan Chen, Minsoo Kim

DOI: 10.1016/j.jretconser.2026.104871

Cited by: 1

References: 116

Fields of Study & Subjects

AI in Service Interactions Ethics and Social Impacts of AI Robotic Process Automation Applications

References 116