Algorithmic ambivalence: How transparency shapes voice behavior in service platform gig workers

Journal of Retailing and Consumer Services 2026

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Authors: Lingyan Hu, Weiwei Liu

DOI: 10.1016/j.jretconser.2026.104883

Cited by: 1

References: 69

Fields of Study & Subjects

Digital Economy and Work Transformation Sharing Economy and Platforms AI in Service Interactions

References 69