From AI Hype to Workflow Reality: A Strategic Framework for Integrating Generative AI Across Organizational Functions
Abstract
Despite unprecedented AI investment, 74% of companies struggle to achieve value from AI initiatives. This disconnect stems not from technological limitations but from the absence of strategic frameworks that embed AI into workflow processes. This article presents a four-phase framework for integrating generative AI across organizational functions: Explore, Codify, Integrate, and Elevate. Unlike traditional technology adoption models, this framework emphasizes prompt strategy and workflow integration as primary transformation drivers. Through functional analysis of marketing, human resources, and operations, we demonstrate how organizations can move from scattered experimentation to systematic integration by treating prompt engineering as a core organizational capability. The framework addresses three critical adoption traps: the Pilot Trap, Policy Trap, and Skill Trap. By providing concrete examples and implementation roadmaps, this article offers practitioners a pathway to transform AI from technological curiosity into a competitive advantage embedded in daily workflows.
Fields of Study & Subjects
Ethics and Social Impacts of AI
Artificial Intelligence in Healthcare and Education
AI in Service Interactions
Publication details
- Journal / source
- Organizational Dynamics
- Publisher
- Elsevier BV
- Volume
- 55
- Issue
- 1
- Pages
- 101202–101202
- Publication date
- 21 January 2026
- Language
- EN