Chiller expert system development by using commercial and open-source large language models
Abstract
Large language models (LLMs) have shown promise in engineering knowledge transfer, but their use in industrial expert systems is limited by hallucinations and unreliable factual grounding. This study investigates the application of a retrieval-refined framework (Re2G) to improve the reliability of LLM responses in industrial chiller maintenance. Four system configurations were tested: RAG and Re2G pipelines with Gemma 2 9B and GPT-4o. Evaluation employed benchmark datasets, automatic metrics, LLM-as-judge scoring, and human ratings from 83 participants (74.7% with
Fields of Study & Subjects
BIM and Construction Integration
Intelligent Tutoring Systems and Adaptive Learning
Topic Modeling
Publication details
- Journal / source
- Results in Engineering
- Publisher
- Elsevier BV
- Volume
- 29
- Pages
- 109461–109461
- Publication date
- 6 February 2026
- Language
- EN