A bibliometric review of human-centric digital transformation: Technology, people and organisations in digital business environments

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Authors: Ugochukwu Ogara, Ebuka Ibeke, Chinedu Pascal Ezenkwu, Simon Burnett
Cited by: 1
References: 104

Abstract

This bibliometric review analyses 6927 studies indexed in Scopus and Web of Science between 2014 and 2025 to trace the evolution of human-centric digital transformation in digital business environments. Using performance and science-mapping techniques, this study identifies strong publication growth and four major research streams: technology adoption models, behavioural and well-being dimensions, capability theories, and Industry 4.0–5.0 frameworks. The findings indicate a progression from technology-led digital transformation towards capability building and, more recently, human-centric approaches that emphasise digital skills, resilience, leadership, sustainability, and ethical human–machine collaboration. The results provide an integrated overview of the intellectual structure of the field, and show how human-centric perspectives are becoming increasingly important in digitally mediated organisational settings. The study concludes by outlining a future research agenda for human-centric digital transformation in digital business environments.

Fields of Study & Subjects

Digital Transformation in Industry Educational Leadership and Innovation Cyberloafing and Workplace Behavior

Publication details

Journal / source
Sustainable Futures
Publisher
Elsevier BV
Volume
11
Pages
101911–101911
Publication date
15 May 2026
Language
EN