Human DevOps: A tool for measuring and enhancing human factors in DevOps adoption

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Authors: Juan J. López-Jiménez Juan J. López-Jiménez, Juanjo Pérez-Sánchez, Juan Manuel Carrillo de Gea, Joaquín Nicolás Ros, José L. Fernández-Alemán
Cited by: 0
References: 13

Abstract

• Integration of human-factor measurement into DevOps workflows using Slack. • Recommended actions based on human-factor data to improve team performance. • Proactive management of socio-technical risks supporting adoption of DevOps practices. DevOps has transformed software engineering through automation, collaboration, and continuous improvement. However, human factors such as communication, psychological safety, and team dynamics have been underexplored despite their critical role in DevOps success. This article presents Human DevOps, a tool developed to assess and enhance these human-centred aspects, built upon an evidence-based human factor adoption model for DevOps. Using a Slack-based survey tool, a back-end for data analysis, and a web dashboard, Human DevOps provides practical insights to optimize DevOps culture. Human DevOps can be integrated into existing pipelines to provide real-time insights into how development teams and technologies work together during software project development.

Fields of Study & Subjects

Software Engineering Techniques and Practices Software System Performance and Reliability Software Engineering Research

Publication details

Journal / source
SoftwareX
Volume
33
Pages
102515–102515
Publication date
19 January 2026
Language
EN