Human DevOps: A tool for measuring and enhancing human factors in DevOps adoption
Abstract
• Integration of human-factor measurement into DevOps workflows using Slack. • Recommended actions based on human-factor data to improve team performance. • Proactive management of socio-technical risks supporting adoption of DevOps practices. DevOps has transformed software engineering through automation, collaboration, and continuous improvement. However, human factors such as communication, psychological safety, and team dynamics have been underexplored despite their critical role in DevOps success. This article presents Human DevOps, a tool developed to assess and enhance these human-centred aspects, built upon an evidence-based human factor adoption model for DevOps. Using a Slack-based survey tool, a back-end for data analysis, and a web dashboard, Human DevOps provides practical insights to optimize DevOps culture. Human DevOps can be integrated into existing pipelines to provide real-time insights into how development teams and technologies work together during software project development.
Fields of Study & Subjects
Software Engineering Techniques and Practices
Software System Performance and Reliability
Software Engineering Research
Publication details
- Journal / source
- SoftwareX
- Volume
- 33
- Pages
- 102515–102515
- Publication date
- 19 January 2026
- Language
- EN