Disappointed with Siri: Expectation–experience gaps in human–AI interaction

Technological Forecasting and Social Change 2026

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Authors: You Song, Joohye Park, Sun Kyong Lee

DOI: 10.1016/j.techfore.2026.124540

Cited by: 3

References: 46

Fields of Study & Subjects

AI in Service Interactions Social Robot Interaction and HRI Ethics and Social Impacts of AI

References 46