Managerial decision-making and AI: A taxonomy of AI collaboration orientations and strategic integration

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Authors: Grzegorz Leszczyński, Piotr Gaczek, Andréas Munzel
Cited by: 2
References: 88

Abstract

Artificial intelligence (AI) holds significant promise for enhancing business decision-making, yet managers differ in their perceptions and approaches to collaborating with AI systems. Organizations thus face a managerial challenge: how to account for individual AI collaboration orientations to maximize the benefits of human–AI collaboration while addressing fears of replacement. This study develops a taxonomy of AI collaboration orientations among marketing decision-makers, based on survey data from 472 professionals. A person-centered analysis reveals four distinct profiles: AI Trailblazers, who view AI as a strategic partner; AI Strategists, who balance AI insights with human judgement; Pragmatic Adopters, who value efficiency but remain cautious; and AI Skeptics, who express concerns over sense of control and transparency. These orientations are shaped by collaboration preferences, sense of control, explainability, and organisational support. We also find that managers in organizations that promote AI experimentation report greater satisfaction with market performance. This study advances research on AI trust, human–AI collaboration, and managerial technology adoption. The taxonomy offers firms a practical tool to assess and support AI collaboration readiness and to develop adaptive leadership in an evolving digital environment.

Fields of Study & Subjects

Ethics and Social Impacts of AI AI in Service Interactions Big Data and Business Intelligence

Publication details

Journal / source
Technovation
Publisher
Elsevier BV
Volume
153
Pages
103519–103519
Publication date
27 February 2026
Language
EN