Human–chatbot interaction, social support and public value co-creation: Evidence from users of government chatbots in China

Telematics and Informatics 2026

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Authors: Houcai Wang, Thompson S.H. Teo

DOI: 10.1016/j.tele.2026.102380

Cited by: 1

References: 104

Fields of Study & Subjects

AI in Service Interactions Persona Design and Applications Service and Product Innovation

References 104