Biased or credible? Investigating perceived persuasiveness of AI-generated review summaries in online travel platforms

Tourism Management 2026

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Authors: Si Shi, Yannan Zhang, Xiaowei Xu, Raffaele Filieri, Rongyang Jia

DOI: 10.1016/j.tourman.2026.105446

Cited by: 5

References: 95

Fields of Study & Subjects

AI in Service Interactions Digital Marketing and Social Media Computational and Text Analysis Methods

References 95