Why travelers prefer humans over artificial intelligence (AI): Developing and testing an AI aversion model in tourism

Tourism Management 2026

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Authors: Hyunsu Kim, Hyejo Hailey Shin, Heewon Yoon, Hakseung Shin

DOI: 10.1016/j.tourman.2026.105494

Cited by: 3

References: 70

Fields of Study & Subjects

AI in Service Interactions Artificial Intelligence in Healthcare and Education Ethics and Social Impacts of AI

References 70