Establishing New Connections in Combined Road-Rail Transport – BPMN Model Derived from an Interview Study

This study explores the establishment of new connections in combined road-rail transport, focusing on the operational and decision-making processes involved. Through an interview-based qualitative study with key stakeholders, the research identifies critical factors influencing connection establishment, including infrastructure availability, collaboration among stakeholders through digital platforms, and logistical planning. Insights from the interviews inform the development of a Business Process Model and Notation (BPMN), which captures the workflow and decision points in the process. The BPMN model provides a structured framework for analyzing and optimizing the integration of road and rail transport systems, aiming to enhance efficiency and foster sustainable multimodal logistics solutions.