What Volunteers Do: Toward a Task-Centered Framework for Recognizing Informal Volunteering

Abstract Informal volunteering remains underrecognized in both research and public discourse, partly due to two interconnected issues: an analytical focus on who volunteers and what they gain from volunteering, and persistent measurement challenges that make it difficult for respondents and researchers to define and identify informal volunteering. Both issues originate from frameworks of volunteering developed in the context of formal volunteering and the assessment of informal volunteering through the conceptual lens of formal volunteering, emphasizing individual benefits and organizational affiliation. This article argues for a shift in analytical attention from a volunteer-centered framework to a task-centered framework that focuses on what volunteers do and accomplish through volunteering. Such a task-centered framework contributes to volunteering literature by including recipients of volunteering, and by providing a framework to approach informal volunteering on equal terms with formal volunteering.