The referral penalty: Decreased perceptions of merit undermine helping behavior toward referred employees.

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Authors: Teodora K. Tomova Shakur, Rellie Derfler-Rozin
Cited by: 1

Abstract

referral beneficiaries as less merited than nonreferred employees due to perceived legitimacy concerns stemming from a simplified view that reliance on network contacts de facto compensates for lower qualifications. Drawing on equity theory, we then theorize that lower merit perceptions lead to less positive and more negative behaviors toward referral beneficiaries as an attempt to restore the equilibrium between beneficiaries' perceived inputs (e.g., driven by perceived lower merit) and outputs (e.g., being on payroll). Sampling employees from industries in which referrals are normative (Study 1a) and from a cultural context that is positively predisposed toward referrals (Study 1b) confirmed our theorizing. In a subsequent study, aiming to enhance the generalizability of our findings, we found supporting evidence for perceived equity violations, leading incumbents to engage in corrective behaviors toward referral beneficiaries (Study 2). Finally, testing our hypotheses more conservatively, we found that negative attributions toward referral beneficiaries persisted even when the referred employees had demonstrated high performance, thereby underscoring the robustness of our findings (Study 3). This article elucidates important unintended consequences of one of the most widely used recruitment methods-employee referrals-and draws implications for both theory and practice. (PsycInfo Database Record (c) 2026 APA, all rights reserved).

Fields of Study & Subjects

Employer Branding and e-HRM AI and HR Technologies Job Satisfaction and Organizational Behavior

Publication details

Journal / source
Journal of Applied Psychology
Publisher
American Psychological Association (APA)
Volume
111
Issue
7
Pages
882–900
Publication date
17 February 2026
Language
EN